Basically apparel industry works on three main tailoring parameters:
  1. Ready to wear which we see in regular shops and commonly made to cater large number of audience on standard size range basis.
  2. Made to measure which is produced to order from an adjusted block pattern that allows adapting the basic garment silhouette to fall as per the customer’s measurement.
  3. Bespoke clothing is traditionally cut from a pattern drafted from scratch for the customer. It is specifically designed and made for the consumer.
Thus, bespoke clothing allows the customer to choose garment according to his/her preference in terms of color, style, silhouette, pattern & design. Also, specially cut and crafted as per the customer’s specifications it provides the perfect fit.
  • Every time you go shopping with enthusiasm to get something for yourself, you end up compensating between the perfect fit & the choice of design. Bespoke tailoring provides you a complete package of converting your design imagination to reality in your accurate size.
  • Bespoke apparel offers you with uniquely designed wardrobe, according to your body measurement & choices.
  • Once you log on to our website you will be able to see all the products Poptailor offers. On choosing Shirt option you will get the catalogue of all the different fabric patterns you can select from. After selecting the fabric pattern you will get an option of “Customize Now”. On clicking the button you will be able to see the window where you can design shirt on the basis of your choices. You would see a detailed directory in terms of Collar Styles, Cuffs, Pocket, Placket Style, Front & Back Panel, Bottom Hem, Fit & Length of the shirt, Sleeve options etc.
  • On completing the design of the shirt, you can navigate further by adding it to the cart. It will offer you complementary home visits for measurements and fabric feel to ensure that the apparel is perfectly fit for you or you can select the standard size in which you want your shirt to be made.
We provide premium quality fabrics for the whole product line. Different styles are available in terms of fabric patterns, colors and fabric types. Poptailor provides you superior quality in reasonable rates.
No. Poptailor.com itself provides a vast catalogue of different fabric patterns to choose from.
No. The fabric we provide is of premium quality and tested in internationally recognized laboratories.
Yes. After choosing design and adding the product to the cart, we offer an option for complementary home visits for measurements and fabric feel to ensure that the product is exactly of your choice and it meet your expectations.
Fabric catalogue provided by us contains the basic content for each and every specific pattern along with their styling & fashion curation. It will guide you for choosing the fabric as per your need & requirement.
Along with the facility of design customization, we also provide you our “pre-designed catalogue”. It will guide you with upcoming fashion trends and deep style assortments. You can directly choose any style from the collection & get it made from us as per your measurements.
We are always there to assist you with any issue or problem you are facing. You can always drop us a note at help@poptailor.com or can have a live chat with us. Moreover, follow us on our blogs, facebook, twitter and instagram to get regular updates on fashion trends & styling.
We provide a 24hour update window to our customer to update the order they have placed. You can update your order through “Manage Orders” which is there under your profile menu on the home page (Link). You will be able to find the list of your orders there. You can choose the order id you wish to change and then can re-customize and update the same.
In order to view the summary of your order you can visit Manage Orders (Link). You would be able to see the tabular list of all the orders you have placed. For the further info and details of an order, you can click the order id of a particular request.
It will ask you to enter respective order id. After giving order id & clicking the button you would be able to see the current status of the order.
Please visit “My Wishlist” section under your profile menu on the home page. You would be able to see the items you have added to your wishlist before.
Follow the link of “Manage order” from your profile menu. It will show you all the past and recent orders in a tabular format. For quick view, we also provide a section of “Recent Orders” under the profile menu, to help you with the current purchases.

After you have completed the customizations, you will be able to see three sizing options at the checkout page:

  1. Ask for a measurement master to visit at your place and take the measurements ( Only available at Navi Mumbai, Mumbai & Thane)
  2. To give the measurements of your best fitted shirt.
  3. To choose from the standard sizes available.

You can choose any of the above option as per your convenience and can proceed further with the order.

Yes, by choosing the option “Give the measurements of your best fitted shirt” at the checkout page you can enter your own measurements.
We don’t accept any shirt to take the measurements. Rather, you can choose the option “Give the measurements of your best fitted shirt” at the checkout page and provide the measurements of your shirt there.
Yes, we do provide the standard sizes. You can choose the same under the “Sizing Option” tab you would be able to see at the checkout page.
  1. If you have provided the measurements on your own, you can change the measurements of your order within the 24 hours timeline as production will start after that. To do the same, Please visit “Manage Orders” which is there under your profile menu on the home page (Link). You will be able to find the list of your orders there. You can choose the order id you wish to change and you can update the measurements there.
  2. In case the measurement is taken at your place by our master and you want to alter some details, please get in touch with us through email: info@poptailor.com or call us at the helpline number (+91-9833891056).
  1. Yes, we have a facility of saved measurements under your profile. You can save multiple measurements there with the different names.
  2. At the time of the checkout either you can choose the measurement from your saved ones or you can go ahead with providing new sizing.
No. If you want to repeat the same sizing again we have a facility of saved measurements under your profile. You can save multiple measurements there with the different names. At the time of the checkout you can use the same measurement again for your order.
Please tap on “My Profile” section under profile menu. There you would be able to see your saved measurements. You can select the one you want to change and update it from there.
At the time of the checkout, when you will get the sizing options & you choose “Ask for a measurement master to visit at your place” you will get the textbox to enter your address & a calendar to choose date and time according to your preference.

After you choose the option “Ask for a measurement master to visit at your place” during the checkout, the home measurement process proceeds as follows:

  1. Measurement master will visit your place at your specified address and the time.
  2. He will explain you all the details regarding the measurements & about the product you chose.
  3. Master will take your full body measurements & will note them down.
  4. He will ask your valuable feedback for the process to improvise further.
  5. He will leave with the measurements & suggestions taken.
You can give your measurements anywhere in Delhi/NCR.
No, currently this facility is available only in Delhi/NCR.
This facility is free of cost. There are no measurement charges.
Yes, you can reschedule your measurement before 2 hours of currently scheduled date & time. Please visit “Manage Orders” which is there under your profile menu on the home page. You will be able to find the list of your orders there. You can choose the order id for which the measurement is scheduled. Please change the same and update the order.
The tentative delivery time for an order is 15 days inclusive of the time in customizing and making the product for you & to deliver at your doorstep.
We provide Free Shipping all over India. There is no hidden cost of delivery charges.
  1. Yes, you can change the shipping address after placing an order, till the time the product has been shipped. For doing the same please tap on “My Profile” section to update the saved addresses.
  2. For emergency cases of changing the address after the shipment of the order, please get in touch with us through email: info@poptailor.com or call us at the helpline number (+91-7042006838).
For standard sizes we ship all over India. For customized bespoke tailoring, the facility is available in Delhi/NCR.
As, we customize & prepare the order exclusively for you, sorry there is no such facility of faster delivery.

There are two options which can help you to know that the product will be delivered to your location or not:

  1. While you customise the product & select the fabric there is a textbox present on the right hand side, where you can enter the pin code and check that delivery is available or not.
  2. In case you have moved further, there is an option of checking the delivery availability at the time of the product checkout too.
Please tap on “Track Order” section under your profile menu on the home page. It will ask you to enter respective order id. After giving order id & clicking the button you would be able to see the current status of the order.
Call us at (+91-7042006838) or drop an email to us at info@poptailor.com, we will get back to you in 24 hours.
Call us at (+91-7042006838) or drop an email to us at info@poptailor.com, we will get back to you in 24 hours.
  1. Cash On Delivery (available in selected pin codes)
  2. Credit Card
  3. Debit Card
  4. Net banking
  5. Wallet
You will see all the prices in INR (Indian Rupee).
No. We don’t charge extra for customizations. It will be done on the base prices itself. Through this, we encourage our customer to choose and select the product as per their choices without restricting themselves because of multiply costing.
No, there are no hidden costs involved. You will get the product on the MRP itself.
Usually it takes 20 days to get the refunds to be processed.
Yes the payment options at poptailor.com are very safe. We have the SSL certificate with us, which will protect the customer personal data & keep it safe. Also, we are in collaboration with CC Avenue for online payment purpose, which is authorized & secured payment gateway.
  1. Please retry making the payment after ensuring that the information entered is accurate, including all account details, billing addresses and passwords.
  2. If your payment still fails, you can use the Cash on Delivery (COD) payment option, available at the checkout page.
  3. If your payment is debited from your account after a payment failure, it will be credited back within 7-10 days, after we receive a confirmation from the bank.
    For your satisfaction, you can always take help by contacting CC Avenue customer care or our helpline number.
After you finalize the product & navigate further to the checkout page, you will be able to see the Cash-On-Delivery (COD) under the Payment options tab. You can choose the option there and place the order.
We work on “No questions” policy. Whenever you will ask for return, the same can be done without any problems or issues.
Drop an email to info@poptailor.com. We will get back to you on the same. There is no payment needs to be done. We provide automatic pickup from your location.
  1. If it a made to order product, drop an email to us at info@poptailor.com. Our measurement and fitting team will get back to you and will initiate the alteration process.
  2. In case of standard sizes, please drop an email for the return of the product. Let us know the correct measurements and a replacement will be done for you at the earliest.
  1. As the first step, Please visit Manage Orders and assure if the summary of the product shows the same design which you have customized or the one which you have received.
  2. If there is a difference in the design of the product summary & the actual product you have received, please drop an email to info@poptailor.com requesting the return of the product.
Please drop an email to info@poptailor.com with the subject line as: “Alteration/Order No./Customer Name”. We would get back to you after scheduling the alteration process.
We offer free of cost alterations.
It will take around 15 days to get the product altered or returned.
Sorry, we do not provide self-shipping policy. You can drop an email to us regarding the return and we will get back to you for scheduling the same from your location.
You can cancel your product anytime within 24 hours for bespoke/customized product and within 12 hours for a standard size product.
Please visit “Manage Order” section under your profile menu. You will see the details of all the orders placed in a tabular format. From the View Column of the order you can click on “Cancel Order” button to cancel the respective order.
No. As the production process of the product will start soon after the measurements are done, you can’t cancel the order.
No. The product is made exclusively for you. Thus, cancelling the product at time of delivery or after the delivery is not possible.
Basically apparel industry works on three main tailoring parameters:
  1. Ready to wear which we see in regular shops and commonly made to cater large number of audience on standard size range basis.
  2. Made to measure which is produced to order from an adjusted block pattern that allows adapting the basic garment silhouette to fall as per the customer’s measurement.
  3. Bespoke clothing is traditionally cut from a pattern drafted from scratch for the customer. It is specifically designed and made for the consumer.
Thus, bespoke clothing allows the customer to choose garment according to his/her preference in terms of color, style, silhouette, pattern & design. Also, specially cut and crafted as per the customer’s specifications it provides the perfect fit.
  • Every time you go shopping with enthusiasm to get something for yourself, you end up compensating between the perfect fit & the choice of design. Bespoke tailoring provides you a complete package of converting your design imagination to reality in your accurate size.
  • Bespoke apparel offers you with uniquely designed wardrobe, according to your body measurement & choices.
  • Once you log on to our website you will be able to see all the products Poptailor offers. On choosing Shirt option you will get the catalogue of all the different fabric patterns you can select from. After selecting the fabric pattern you will get an option of “Customize Now”. On clicking the button you will be able to see the window where you can design shirt on the basis of your choices. You would see a detailed directory in terms of Collar Styles, Cuffs, Pocket, Placket Style, Front & Back Panel, Bottom Hem, Fit & Length of the shirt, Sleeve options etc.
  • On completing the design of the shirt, you can navigate further by adding it to the cart. It will offer you complementary home visits for measurements and fabric feel to ensure that the apparel is perfectly fit for you or you can select the standard size in which you want your shirt to be made.
We provide premium quality fabrics for the whole product line. Different styles are available in terms of fabric patterns, colors and fabric types. Poptailor provides you superior quality in reasonable rates.
No. Poptailor.com itself provides a vast catalogue of different fabric patterns to choose from.
No. The fabric we provide is of premium quality and tested in internationally recognized laboratories.
Yes. After choosing design and adding the product to the cart, we offer an option for complementary home visits for measurements and fabric feel to ensure that the product is exactly of your choice and it meet your expectations.
Fabric catalogue provided by us contains the basic content for each and every specific pattern along with their styling & fashion curation. It will guide you for choosing the fabric as per your need & requirement.
Along with the facility of design customization, we also provide you our “pre-designed catalogue”. It will guide you with upcoming fashion trends and deep style assortments. You can directly choose any style from the collection & get it made from us as per your measurements.
We are always there to assist you with any issue or problem you are facing. You can always drop us a note at help@poptailor.com or can have a live chat with us. Moreover, follow us on our blogs, facebook, twitter and instagram to get regular updates on fashion trends & styling.
We provide a 24hour update window to our customer to update the order they have placed. You can update your order through “Manage Orders” which is there under your profile menu on the home page (Link). You will be able to find the list of your orders there. You can choose the order id you wish to change and then can re-customize and update the same.
In order to view the summary of your order you can visit Manage Orders (Link). You would be able to see the tabular list of all the orders you have placed. For the further info and details of an order, you can click the order id of a particular request.
It will ask you to enter respective order id. After giving order id & clicking the button you would be able to see the current status of the order.
Please visit “My Wishlist” section under your profile menu on the home page. You would be able to see the items you have added to your wishlist before.
Follow the link of “Manage order” from your profile menu. It will show you all the past and recent orders in a tabular format. For quick view, we also provide a section of “Recent Orders” under the profile menu, to help you with the current purchases.

After you have completed the customizations, you will be able to see three sizing options at the checkout page:

  1. Ask for a measurement master to visit at your place and take the measurements ( Only available at Delhi/NCR)
  2. To give the measurements of your best fitted shirt.
  3. To choose from the standard sizes available.

You can choose any of the above option as per your convenience and can proceed further with the order.

Yes, by choosing the option “Give the measurements of your best fitted shirt” at the checkout page you can enter your own measurements.
We don’t accept any shirt to take the measurements. Rather, you can choose the option “Give the measurements of your best fitted shirt” at the checkout page and provide the measurements of your shirt there.
Yes, we do provide the standard sizes. You can choose the same under the “Sizing Option” tab you would be able to see at the checkout page.
  1. If you have provided the measurements on your own, you can change the measurements of your order within the 24 hours timeline as production will start after that. To do the same, Please visit “Manage Orders” which is there under your profile menu on the home page. You will be able to find the list of your orders there. You can choose the order id you wish to change and you can update the measurements there.
  2. In case the measurement is taken at your place by our master and you want to alter some details, please get in touch with us through email: info@poptailor.com or call us at the helpline number (+91-7042006838).
  1. Yes, we have a facility of saved measurements under your profile. You can save multiple measurements there with the different names.
  2. At the time of the checkout either you can choose the measurement from your saved ones or you can go ahead with providing new sizing.
No. If you want to repeat the same sizing again we have a facility of saved measurements under your profile. You can save multiple measurements there with the different names. At the time of the checkout you can use the same measurement again for your order.
Please tap on “My Profile” section under profile menu. There you would be able to see your saved measurements. You can select the one you want to change and update it from there.
At the time of the checkout, when you will get the sizing options & you choose “Ask for a measurement master to visit at your place” you will get the textbox to enter your address & a calendar to choose date and time according to your preference.

After you choose the option “Ask for a measurement master to visit at your place” during the checkout, the home measurement process proceeds as follows:

  1. Measurement master will visit your place at your specified address and the time.
  2. He will explain you all the details regarding the measurements & about the product you chose.
  3. Master will take your full body measurements & will note them down.
  4. He will ask your valuable feedback for the process to improvise further.
  5. He will leave with the measurements & suggestions taken.
You can give your measurements anywhere in Navi Mumbai, Mumbai & Thane.
No, currently this facility is available only in Mumbai.
This facility is free of cost. There are no measurement charges.
Yes, you can reschedule your measurement before 2 hours of currently scheduled date & time. Please visit “Manage Orders” which is there under your profile menu on the home page (Link). You will be able to find the list of your orders there. You can choose the order id for which the measurement is scheduled. Please change the same and update the order.
The tentative delivery time for an order is 15 days inclusive of the time in customizing and making the product for you & to deliver at your doorstep.
We provide Free Shipping all over India. There is no hidden cost of delivery charges.
  1. Yes, you can change the shipping address after placing an order, till the time the product has been shipped. For doing the same please tap on “My Profile” section to update the saved addresses.
  2. For emergency cases of changing the address after the shipment of the order, please get in touch with us through email: info@poptailor.com or call us at the helpline number (+91-9833891056).
For standard sizes we ship all over India. For customized bespoke tailoring, the facility is available in Navi Mumbai, Mumbai & Thane.
As, we customize & prepare the order exclusively for you, sorry there is no such facility of faster delivery.

There are two options which can help you to know that the product will be delivered to your location or not:

  1. While you customise the product & select the fabric there is a textbox present on the right hand side, where you can enter the pin code and check that delivery is available or not.
  2. In case you have moved further, there is an option of checking the delivery availability at the time of the product checkout too.
Please tap on “Track Order” section under your profile menu on the home page. It will ask you to enter respective order id. After giving order id & clicking the button you would be able to see the current status of the order.
Call us at (+91-9833891056) or drop an email to us at info@poptailor.com, we will get back to you in 24 hours.
Call us at (+91-9833891056) or drop an email to us at info@poptailor.com, we will get back to you in 24 hours.
  1. Cash On Delivery (available in selected pin codes)
  2. Credit Card
  3. Debit Card
  4. Net banking
  5. Wallet
You will see all the prices in INR (Indian Rupee).
No. We don’t charge extra for customizations. It will be done on the base prices itself. Through this, we encourage our customer to choose and select the product as per their choices without restricting themselves because of multiply costing.
No, there are no hidden costs involved. You will get the product on the MRP itself.
Usually it takes 20 days to get the refunds to be processed.
Yes the payment options at poptailor.com are very safe. We have the SSL certificate with us, which will protect the customer personal data & keep it safe. Also, we are in collaboration with CC Avenue for online payment purpose, which is authorized & secured payment gateway.
  1. Please retry making the payment after ensuring that the information entered is accurate, including all account details, billing addresses and passwords.
  2. If your payment still fails, you can use the Cash on Delivery (COD) payment option, available at the checkout page.
  3. If your payment is debited from your account after a payment failure, it will be credited back within 7-10 days, after we receive a confirmation from the bank.
    For your satisfaction, you can always take help by contacting CC Avenue customer care or our helpline number.
After you finalize the product & navigate further to the checkout page, you will be able to see the Cash-On-Delivery (COD) under the Payment options tab. You can choose the option there and place the order.
We work on “No questions” policy. Whenever you will ask for return, the same can be done without any problems or issues.
Drop an email to info@poptailor.com. We will get back to you on the same. There is no payment needs to be done. We provide automatic pickup from your location.
  1. If it a made to order product, drop an email to us at info@poptailor.com. Our measurement and fitting team will get back to you and will initiate the alteration process.
  2. In case of standard sizes, please drop an email for the return of the product. Let us know the correct measurements and a replacement will be done for you at the earliest.
  1. As the first step, Please visit Manage Orders and assure if the summary of the product shows the same design which you have customized or the one which you have received.
  2. If there is a difference in the design of the product summary & the actual product you have received, please drop an email to info@poptailor.com requesting the return of the product.
Please drop an email to info@poptailor.com with the subject line as: “Alteration/Order No./Customer Name”. We would get back to you after scheduling the alteration process.
We offer free of cost alterations.
It will take around 15 days to get the product altered or returned.
Sorry, we do not provide self-shipping policy. You can drop an email to us regarding the return and we will get back to you for scheduling the same from your location.
You can cancel your product anytime within 24 hours for bespoke/customized product and within 12 hours for a standard size product.
Please visit “Manage Order” section under your profile menu. You will see the details of all the orders placed in a tabular format. From the View Column of the order you can click on “Cancel Order” button to cancel the respective order.
No. As the production process of the product will start soon after the measurements are done, you can’t cancel the order.
No. The product is made exclusively for you. Thus, cancelling the product at time of delivery or after the delivery is not possible.